Please enter your Order details and press “Track”
In the page that opens up click on your “Tracking ID”
Frequently Asked Questions:
How long will it take to receive my order?
- Free International Tracked & Insured shipping usually takes 2-5 weeks for most destinations, provided that no uncontrollable custom delays or other shipping anomaly occurs. We appreciate your patience.
- Please Note: Custom Products take 4-7 days for us to design and manufacture.
I have not received a confirmation e-mail
- We automatically send an “Order confirmation” e-mail, as well as an “Order shipped” email including your tracking details.
- Please check your spam folder.
- Confirm that your order e-mail is correct. If not please Contact us, we’ll change it for you.
My tracking doesn’t seem to be moving. Why?
- Your package is already inside the Logistics network and should be delivered within the expected period.
- Each time a tracking label in the Delivery system is scanned, package movement information is registered.
- If the shipment is traveling cross-country or passing between nations or territories, there can be several days between scans.
The tracking number doesn’t seem valid or says “Not Found”
- Please try the following websites:
It has been 5 weeks and I still haven’t received my order
- On average, orders are delivered within 3 weeks of your purchase.
- Unfortunately during unexpected situations (like a pandemic), and for reasons we can’t control (fewer flights, international delays and increased volumes, Christmas season) a delivery might be delayed even more.
- Please rest assured, we offer a No-Questions-Asked refund/resend if your order isn’t delivered within 90 Days of your purchase
Have another Question?
- Contact Us, we’re happy to help you.