How long will it take to receive my order?
- Free International Tracked & Insured shipping usually takes 2-5 weeks for most destinations, provided that no uncontrollable custom delays or other shipping anomaly occurs. We appreciate your patience.
Tracking info has not updated for 7 days, why?
- This is normal. While Free logistics doesn’t offer daily tracking status updates, you can still see the overall progress of your delivery.
What payment forms do you accept?
- We currently accept PayPal and all major credit cards such as MASTERCARD, VISA, AMERICAN EXPRESS, DISCOVERY
What are the delivery charges?
- We offer FREE worldwide shipping, currently shipping to over 100 countries.
How secure is the shopping process? Is my data protected?
- We use the latest SSL encryption methods ensuring that your credit card information is transmitted to us in a safe and secure manner.
How can i cancel my order?
- You can cancel your order and receive a refund within 24 hours. If you request cancellation after receiving a shipping confirmation email, a refund can only be issued once your order has been returned to us.