How long will it take to receive my order? 

  • Free International Tracked & Insured shipping usually takes 2-5 weeks for most destinations, provided that no uncontrollable custom delays or other shipping anomaly occurs. We appreciate your patience.
  • Please Note: Custom Products take 4-7 days for us to design and manufacture.

Tracking info has not updated for 7 days, why? 

  • This is normal. While Free logistics doesn’t offer daily tracking status updates, you can still see the overall progress of your delivery.

What payment forms do you accept?

  • We currently accept PayPal and all major credit cards such as MASTERCARD, VISA, AMERICAN EXPRESS, DISCOVERY

What are the delivery charges?

  • We offer FREE worldwide shipping, currently shipping to over 100 countries.

How secure is the shopping process? Is my data protected?

  • We use the latest SSL encryption methods ensuring that your credit card information is transmitted to us in a safe and secure manner.

How can i cancel my order? 

  • You can cancel your order and receive a refund within 24 hours. If you request cancellation after receiving a shipping confirmation email, a refund can only be issued once your order has been returned to us.